pricing-packagingdraft

Pricing & Packaging Strategy: Curator

Executive Summary

The defining pricing question for Curator is not the number, it's the payer — coach, client, or corporate sponsor — and the page itself flags this as unresolved. The recommended path: price per-coach seat (subscription) as the default monetization, because the coach is the wedge buyer and the value (reclaimed hours, trusted output) accrues to them; keep the client side free during an active engagement to avoid taxing the coach's relationship. Treat all price points as discovery targets, not commitments — willingness-to-pay is currently unmeasured (no evidence tier above T6). Do not publish a price before the pilot returns WTP signal.

Model Selection

  • Recommended: per-coach seat subscription (monthly/annual), possibly with a light usage guardrail (sessions/month) to align cost with the multi-call pipeline.
  • Why: aligns with B2B2C wedge (coach pays for their own productivity); predictable; simplest to communicate.
  • Rejected for now: per-client/per-session pricing (penalizes the core behavior — running more sessions); pure usage-based (cost-anxiety suppresses the habit we want to build); freemium (premature before value/trust proven).
  • Expansion later: seat-based for schools (multi-seat) and an ROI/reporting tier for corporate sponsors.

Willingness-to-Pay Assessment (evidence-flagged)

Segment WTP signal Evidence quality Note
Solo/boutique coach unknown none (T6 inference) Coaches pay for sessions at high rates → some headroom, but unproven for tooling
School/academy unknown none Channel/volume economics differ
Corporate sponsor unknown none Pays for ROI reporting, not the tool per se
All WTP is unmeasured — flagged. The first pilot job includes a pricing-discovery conversation.

Competitive Price-Value Map (qualitative)

  • Transcribers/notetakers: low monthly per-seat; high commoditization → Curator must price above them and justify it with the methodology/trust value, not transcription.
  • Generic LLM subscriptions: very low; the "free alternative" anchor that suppresses WTP — the battle is value perception, not price.
  • Coaching practice-management tools: per-seat subscriptions → a reasonable reference band for a coach's tooling budget.

Package Architecture (Good / Better / Best — provisional)

Tier For Includes Rationale
Good Solo coach Session loop: transcript, reproducible analysis, editable summary The core value, accessible entry
Better Growing coach + cumulative dossier, commitment/micro-tracking, out-of-scope alerts Continuity = retention driver
Best School / multi-coach / sponsor + multi-seat admin, progress/ROI reporting Channel + expansion revenue

Sensitivity Analysis (structure only — no real price yet)

Revenue ≈ seats × price × retention. At concept stage, ±10/20/30% modeling is withheld because the base price is unknown; reporting numbers would be fabrication. Populate after pilot WTP discovery.

Implementation Plan

  • Pilot: likely free or nominal to remove adoption friction and to learn WTP honestly.
  • v1: introduce seat price informed by pilot; grandfather pilot coaches.
  • Communication: lead with value (hours reclaimed, trusted output), not feature lists.

Assumption Registry

Assumption Confidence If wrong
Coach is the payer Low Whole model shifts (client/sponsor pays) — see plan page open question
Per-seat > per-session Med Re-model if usage cost dominates
There's headroom above transcriber pricing Low Trust value insufficient → margin pressure

Self-Critique (≥3)

  1. The keystone (who pays) is unresolved; everything here is conditional on that answer.
  2. Zero WTP evidence — the tiers are hypotheses, not validated packaging.
  3. The "free alternative" (ChatGPT) is a strong price anchor that this strategy addresses by assertion (value perception) rather than proof.